Frequently Asked Questions

Click on Log in at the top right corner of the screen, then click on Create new account and provide the required information. When all required information has been provided, click on Create my new account. A confirmation email will be sent to the email provided to confirm account creation. Once account creation has been confirmed, your account has been successfully created.
Yes, once you click on Log in, you can go ahead and click on Log with Google Account. Select the preferred google account and you will be logged into the eLearning platform.
You can either self enrol in a course or be enrolled in a course by the course administrator. For the former, Click on Courses menu at the top centre of your screen, it will open the courses page, select a course of interest and click on Enrol, you will be enrolled in the course If you meet all requirements, otherwise you will be informed that you will not be able to enrol yourself in the course. For the latter, when you have been enrolled in a course by the course administrator, an email will be sent informing you of the enrolment, follow the link provided in the email or log into the platform to access the content.
Yes, you can enrol in more than 1 course at a time
This is largely dependent on the course type and permissions set by course administrators.
Yes, you can unenrol from a course.
Yes, there are courses designed to earn a certificate upon completion.
Yes, our eLearning platform allow users to receive a certificate via email notification.
Yes, you can always download your certificate upon completing a course.
Yes, there is a mobile application for our eLearning platform.
You can always download our eLearning application on Google play store by searching for 'eha eLearning'.
Yes, you can log in with the same account on both WEB and mobile platforms.
Yes, our application is mobile responsive, you can use any of your device to take our courses.
You can reach us by clicking on the Contact Us menu to view our contact support details.
Yes we do, you can always click on the Services menu at the top center of your screen to view other services we can offer to you.
You can always report any technical error found on our platform(s) by reaching out to us via our contact support details found in the Contact Us Page.